Our company uses Canada Post, Sendle & Chit Chats to ship all orders. All orders placed will be processed and shipped within 5-7 business days. We offer free local pick up at our location in Calgary, Alberta. We will not be held responsible for lost or delayed orders after your order has been shipped; it is no longer in our possession. Please be aware, as it is out of our control, you may be responsible for customs, import, VAT or excise duties and/or fees. We do not offer refunds or exchanges, all orders are a final sale.

SHIPPING FEES WITHIN CANADA:

Up to $19.99 (no tracking)= $6.00

Up to $50 oversized letter mail (no tracking)= $12.00

Small Flat Rate ($60 or under) = $18.00

Medium Flat Rate ($100mor under) = $23.00

Large Flat Rate ($125 or under) = $30.00

$125.00+ = Courtesy Shipping

SHIPPING FEES TO THE USA:

Up to $29.99 = $12.00

$30.00 to $79.99 $18.00

$80.00 to $119.99 = $25.00

$120.00 to $149.99 = $35.00

$150.00+ = Courtesy Shipping

If an item(s) from your order is out of stock, we will automatically refund you & ship out the rest of your order. We will not be emailing you a notice of the missing item(s).

If you click on the wrong shipping charges, we will automatically cancel your order without notice. Please select the correct shipping cost with your subtotal, before taxes are added. So please read the charges carefully. ‘Add to order’ option is available to those who have an open/outstanding order placed through our website. If you wish for us to hold your order, please message us via email or social media.

Most orders are shipped through letter mail, if you want a tracked shipping, please reach out to us through email or social media (before or right after you place an order). By placing an order through our website, it is to our understanding you have read through all terms & conditions and shipping & return policies.

If a product is received as defective, please feel free to contact us within 7 days of receiving your order.